Privacy Policy

Effective Date: 15-August-2024

Welcome to Punam Khetann. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.punamkhetann.com. Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We collect personal information from you when you visit our Site, make a purchase, create an account, subscribe to our newsletter, participate in a survey or marketing communication, or engage with other activities or features we make available. This may include:

Contact Information: Your name, email address, mailing address, and phone number.
Payment Information: Credit card details or other payment information required to process payments for purchases you make.
Order Information: Details about the products or services you purchase from us.
Account Information: Username, password, and other identifiers used to create an account on our Site.
Demographic Information: Such as your age, gender, preferences, and interests.
Communication Preferences: Your preferences in receiving marketing communications from us.

Non-Personal Information

We may also collect non-personal information about your interaction with our Site, such as the browser type, language preference, referring site, and the date and time of each visitor request. This information helps us to improve our Site and services.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including to communicate with you about your order status, shipment, and returns.
Customer Service: To provide customer support and assistance, including responding to your inquiries and addressing your concerns.
Personalization: To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
Marketing and Promotions: To send you marketing communications, promotional offers, and updates about our products and services that may be of interest to you.
Improvement: To analyze trends, administer the Site, and gather demographic information to improve our products, services, and marketing efforts.
Legal Compliance: To comply with applicable legal requirements, industry standards, and our policies.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described below:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping partners, and marketing agencies. These parties agree to keep your information confidential and secure.
Legal Compliance and Protection: We may disclose your information to comply with applicable laws and regulations, to respond to lawful requests and legal processes, to protect our rights and property, and to ensure the safety and security of our users, customers, and the public

Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration. These measures include:

Secure Payment Processing: We use industry-standard encryption technologies to protect your payment information during transmission.
Access Control: Access to your personal information is restricted to authorized personnel who need to know that information in order to process it for the purposes described above.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Consent

By using our Site, you consent to our website's Privacy Policy and the collection, use, and disclosure of your information as described herein.

Your Rights

You have the right to:

Access: Request access to your personal information and receive a copy of the information we hold about you.
Rectification: Request correction of any inaccurate or incomplete personal information we hold about you.
Erasure: Request erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Restriction: Request restriction of processing of your personal information, such as when you contest the accuracy of the information or object to processing.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices, legal requirements, or for other operational reasons. We will notify you of any changes by posting the updated Privacy Policy on our Site with the effective date indicated at the top of the policy.